Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and WriteupOS LLC, a Delaware limited liability company (“WriteupOS,” “we,” “us,” or “our”). By using the WriteupOS platform, you agree to these Terms.

1. What WriteupOS Does

WriteupOS is a software tool designed for tax preparers. It ingests bank and credit card transaction data from CSV files and PDF bank statements, categorizes each transaction to a tax return line item using a combination of rule-based matching and AI-powered suggestions, and generates tax-ready reports including Profit & Loss statements, Cash Reconciliation reports, and preparer workpapers. Categorizations are mapped to Schedule C, Form 1065, Form 1120S, and Form 1120.

2. This Is Not Tax Advice

3. Acceptable Use

WriteupOS is designed for one purpose: categorizing business transactions for tax preparation. You agree to:

• Use the service only for business transaction categorization and tax preparation support
• Have proper client authorization before uploading any financial data
• Not attempt to access other firms' data or circumvent security controls
• Not use the service for fraud, money laundering, or any illegal activity
• Not reverse-engineer, decompile, or attempt to extract the AI categorization engine or its underlying algorithms
• Not use automated bots, scrapers, or other automated tools to access the service
• Not upload malware, viruses, or other harmful code

We may suspend or terminate accounts that violate these terms without prior notice if we determine there is a risk to other users or our systems.

4. Your Responsibilities

As a tax preparer using WriteupOS, you are responsible for:

• Keeping your account credentials secure and not sharing them with unauthorized individuals
• Obtaining written authorization from your clients before uploading their financial data to WriteupOS
• Reviewing all categorization suggestions before relying on them for tax preparation — AI and rule-based systems make errors
• The accuracy of the final tax return — WriteupOS is a tool, not a replacement for professional judgment
• Complying with IRS Section 7216 regarding disclosure and use of tax return information
• Complying with Treasury Circular 230 and all applicable professional standards
• Maintaining your own backups of client data as required for compliance with applicable record retention requirements

5. Your Data

You own your data. Client names, transactions, categorizations, and vendor rules belong to you and your firm. We process this data solely to provide the categorization service. You can export or delete your data at any time through the Settings page.

Vendor rules your firm creates from corrections are used within your firm to improve accuracy across your clients. They are never shared with other firms. De-identified usage patterns may be used to improve the service, but will never include identifiable client information or individual transaction details.

We do not sell or monetize your data. We do not use your data to train AI models.

6. Intellectual Property

WriteupOS owns the software, categorization engine, algorithms, user interface, and any de-identified data models developed to improve the service. All rights, title, and interest in the WriteupOS platform remain with WriteupOS.

You retain full ownership of your firm's data, including client information, transaction data, vendor rules, and categorization decisions. Nothing in these terms transfers ownership of your data to us.

7. Pricing and Payment

7.1 Per-Client Pricing

WriteupOS charges per client based on transaction volume. Payment is required to unlock AI categorization, report generation, and data exports. Current pricing tiers:

• Up to 500 transactions: $35
• 501–2,000 transactions: $55
• 2,001–5,000 transactions: $75
• 5,001+ transactions: $99
• PDF bank statement processing: +$10 per client (applies when any upload uses PDF format)

Prices may change with at least 30 days' written notice via email. Price changes do not affect clients you have already paid for at the time of the change. If additional uploads push a client into a higher transaction tier, you will pay the difference.

Volume credit packs are available at discounted rates:

• 10 clients: $450 ($45/client)
• 25 clients: $1,000 ($40/client)
• 50 clients: $1,750 ($35/client)
• 100 clients: $3,000 ($30/client)
• 250 clients: $6,250 ($25/client)

Credits are valid for 12 months from the date of purchase. Unused credits expire and are not refundable. Each credit covers one client with up to 2,000 transactions. Clients exceeding 2,000 transactions may require an additional tier upgrade fee at the time of P&L unlock.

7.2 Annual Subscriptions

WriteupOS offers annual subscription plans for firms processing higher volumes:

Firm Subscription — $1,500 per year:

• 75 client credits included
• $25 per additional client beyond included credits (overage rate)
• Up to 10 firm members
• Priority email support (same-day response)
• Custom firm branding on exports

Practice Subscription — $4,500 per year:

• 300 client credits included
• $20 per additional client beyond included credits (overage rate)
• Unlimited firm members
• Priority email and phone support (4-hour response)
• Quarterly account review
• Custom Data Processing Agreement available on request

Enterprise Subscription — Custom pricing for firms processing 500+ clients per year. Contact sales@writeupos.com.

7.3 Subscription Terms (Auto-Renewal Disclosure)

Annual subscriptions automatically renew each year on the anniversary of your subscription start date for an additional one-year term at the then-current renewal price for your tier, unless you cancel before the renewal date. By subscribing, you provide your express affirmative consent to these recurring annual charges.

You will be charged the subscription fee on the date you subscribe and on each renewal date thereafter. The amount charged will be the then-current price for your subscription tier. We will provide you with at least 30 days' advance email notice of any price increase before your next renewal.

The length of each subscription term is one year. Subscriptions continue automatically until you cancel.

7.4 Cancellation Policy

You may cancel your annual subscription at any time through your account settings at Settings > Billing > Cancel Subscription. Cancellation takes effect at the end of your current billing period. You will retain access to your subscription benefits — including any remaining included client credits — until the end of the period you have already paid for.

You may cancel using the same medium you used to subscribe (online through your account). No phone calls, emails, or chats are required to cancel. The cancellation option in your account settings is at least as easy to access as the subscription signup process.

You will not receive refunds for partial subscription periods. If you cancel mid-term, your subscription will continue providing benefits until the end of the period you have paid for.

7.5 What Happens to Unused Credits at Cancellation

Subscription-included credits and any overage charges accrued during your subscription term remain valid until the end of your current billing period. After your subscription expires, any unused subscription credits do not carry over and cannot be refunded.

Separately purchased credit packs (Section 7.1) are not affected by subscription cancellation and remain valid for 12 months from their original purchase date.

7.6 Subscription Renewal Reminders

For subscriptions of one year or longer, we will send you an email reminder at least 15 days before your subscription is scheduled to automatically renew. The reminder will include your renewal date, the renewal price, and instructions for canceling if you do not wish to renew.

7.7 Material Changes to Subscription Pricing

If we change the price of your subscription tier, we will notify you by email at least 30 days before the change takes effect. The notice will clearly state the new price, when the change takes effect, and how to cancel before the change applies. If you do not cancel before the change takes effect, your subscription will renew at the new price.

7.8 Tier Changes (Upgrades and Downgrades)

You may change your subscription tier at any time through Settings > Billing. Upgrades take effect immediately with prorated billing for the remainder of your current period. Downgrades take effect at the end of your current billing period. You will not lose any included credits as a result of a tier change.

7.9 Failed Payments

If a subscription renewal payment fails, we will attempt to charge your payment method again over the following 7 days. If payment is not successfully collected within 7 days, your subscription will be downgraded to pay-as-you-go and your subscription benefits will end. Your data will not be deleted, and you may resubscribe at any time.

7.10 Refunds

Refund requests for subscription payments must be submitted within 14 days of the payment date to support@writeupos.com. Refunds are granted at our discretion. Per-client charges and credit pack purchases follow the same 14-day refund policy.

7.11 Records of Consent

We maintain records of your subscription consent, including the date you subscribed and the terms version displayed at the time of consent, for at least three years after termination of your subscription, in accordance with applicable subscription law requirements.

7.12 Payment Processing

All payments are processed through Stripe. We never see or store your full credit card number. We are not responsible for any fees or charges imposed by your payment provider.

7A. Referral Program

7A.1 Overview

WriteupOS operates a referral program through which firms may earn account credits by referring other firms to WriteupOS. The program is voluntary and may be modified or discontinued by WriteupOS at any time with reasonable notice.

7A.2 Commission Rates

Referrers earn the following commissions on payments made by referred firms:

• 10% on per-client payments
• 10% on credit pack purchases
• 5% on annual subscription payments (initial and renewals)
• 0% on subscription overage charges

7A.3 Credits-Only Payouts

All referral commissions are paid as account credits applied to the referrer's WriteupOS account. We do not pay cash commissions. Account credits do not expire while your account remains active and can be applied to any WriteupOS purchase.

7A.4 Refund Clawback

If a payment that generated a referral commission is refunded, the corresponding commission credit will be deducted from the referrer's account. If the account does not have sufficient credit balance to cover the clawback, the resulting negative balance will be deducted from future commission earnings.

7A.5 Self-Referrals Prohibited

You may not use your own referral code to earn commissions on your own purchases. We monitor for self-referrals and will reverse any commissions detected as such.

7A.6 Eligibility

The referral program is available to all firms with active WriteupOS accounts. We reserve the right to suspend referral program participation for accounts that violate these Terms or the program rules.

7A.7 Tax Reporting

Account credits earned through referrals are not currently reported on Form 1099-NEC because they are not cash payments. You are responsible for any tax implications of referral credits earned, including any required income reporting under your jurisdiction's tax laws.

7A.8 Program Changes

We may change the commission rates, eligibility rules, or other terms of the referral program at any time. Changes apply prospectively only — commissions earned before a change will be calculated at the rates in effect when the underlying payment was made.

8. Limitation of Liability

We do our best to categorize transactions accurately, but we do not and cannot guarantee that every categorization will be correct. AI and rule-based systems make errors. You acknowledge that:

• We are not liable for incorrect categorizations, tax filing errors, penalties, interest, or any damages resulting from reliance on categorization suggestions without proper professional review
• We are not liable for any indirect, incidental, special, consequential, or punitive damages of any kind, regardless of cause or theory of liability
• Our total aggregate liability for any and all claims related to the service shall not exceed the total amount you paid to WriteupOS in the twelve (12) months immediately preceding the event giving rise to the claim
• The limitations in this section do not apply to liability arising from our gross negligence or willful misconduct

9. Indemnification

You agree to indemnify, defend, and hold harmless WriteupOS, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the service
• Your violation of these terms
• Your violation of any applicable law or regulation, including tax preparer regulations
• Any third-party claims, including claims from your clients, related to tax returns prepared using WriteupOS output
• Unauthorized use of your account

10. Service Availability

We aim for high uptime but do not guarantee uninterrupted or error-free access to the service. We may perform maintenance or updates that temporarily affect availability. Tax season is our priority — we schedule planned maintenance outside of peak filing periods when possible and provide reasonable advance notice of planned downtime. We are not liable for any losses or damages resulting from service unavailability.

11. Data Breach Notification

In the event of a data breach affecting your firm's data, we will notify affected firms by email without unreasonable delay in accordance with applicable law. Our notification will describe:

• The nature of the breach
• The types of data involved
• Steps we are taking to remediate the breach
• Guidance regarding your obligations to notify affected clients under IRS regulations and applicable state law

12. Dispute Resolution

These terms are governed by the laws of the State of Delaware, United States. Any dispute arising under these terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its commercial arbitration rules, conducted remotely or at a location determined by the AAA.

Before initiating arbitration, you agree to attempt informal resolution by contacting support@writeupos.com. We will work in good faith to resolve the dispute within 30 days.

13. Termination

You may delete your account and stop using WriteupOS at any time. We may suspend or terminate your access if you violate these terms. Upon termination, you will have 30 days to export your data before it is permanently deleted.

If we terminate your account for reasons other than a terms violation, we will provide reasonable notice and an opportunity to export your data. Sections 2 (Not Tax Advice), 4 (Your Responsibilities), 6 (Intellectual Property), 8 (Limitation of Liability), 9 (Indemnification), and 12 (Dispute Resolution) survive termination.

14. Changes to These Terms

We may update these terms from time to time. For material changes, we will notify you via email at least 15 days before the changes take effect and provide an in-app notification. Continued use of the service after the effective date constitutes acceptance of the updated terms. If you disagree with the changes, you may terminate your account and export your data before the changes take effect.

For changes to subscription pricing or auto-renewal terms specifically, we will provide notice in accordance with Sections 7.6 and 7.7 above, in addition to the general notice provisions of this Section 14.

15. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

16. Contact

Email: support@writeupos.com
Phone: (240) 981-9661
Address: 8401 Mayland Dr #10381, Richmond, VA 23294

WriteupOS LLC is a Delaware limited liability company.